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Refund Policy

A legal disclaimer

At Flawless Solutions, we want you to be completely satisfied with your purchase. If you're not happy with your item, we're here to help.

Elegibility for Refunds

  • You may request a refund within 30 days of receiving your item.

  • To qualify, the item must be:

    • Unused and in its original packaging

    • Free from damage or signs of wear

    • Returned with all accessories, manuals, and proof of purchase

Non-Refundable Items

The following items are not eligible for refunds unless faulty:

  • Opened software or digital products

  • Consumables (e.g., batteries, cleaning kits)

  • Clearance or final sale items

  • Gift cards or promotional vouchers

Exchanges

  • We offer exchanges for defective or damaged items.

  • If the exact item is unavailable, we may offer a replacement of equal value or a refund.

Refund Process

  • Once your return is received and inspected, we’ll notify you of the approval or rejection.

  • Approved refunds will be processed within 5–10 business days to your original payment method.

  • Shipping costs are non-refundable, unless the return is due to our error or a defective product.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

  • We recommend using a trackable shipping service or purchasing shipping insurance.

Late or Missing Refunds

  • If you haven’t received your refund after 10 business days:

  • Check your bank or credit card statement

  • Contact your payment provider

  • If still unresolved, reach out to us at flawless.etechsolutions@gmail.com

Need Help?

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